Learn the interview skills that lead to better nursing home resident care while ensuring MDS 3.0 compliance.

MDS 3.0 is set to take effect on October 1st, 2010 and represents a dramatically different assessment process. “Interviewing for MDS 3.0 Resident Assessment” is a great first step to ensuring you and your staff are prepared for the MDS 3.0 assessment process.

About the Course

The course focuses on developing quality interviewing skills for improved assessment accuracy and nursing home resident care. The course examines problems that, when uncovered and resolved, can greatly improve the quality of life for residents in nursing homes.

Patient interviewing has become an important skill for nurses and other healthcare professionals.  When interviewing long-term care residents, successful assessment relies just as heavily on reactions and feelings as it does on facts.

Regulatory compliance issues, such as the interview process in the Quality Indicator Survey (QIS) and Minimum Data Set (MDS) have made good interview skills a valuable proficiency.

This course explains several general interviewing techniques, as well as specific interview tasks for the Resident Assessment Instrument (RAI).

What You Will Learn

• To identify the best physical conditions in which to interview a resident
• Help residents identify issues with dignity and respect
• How to draw a genuine answer from a difficult resident
• How to remain objective and helpful throughout the interview process
• How to complete the RAI assessment form to reduce errors